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Frequently Asked Questions

TOP QUESTIONS

Wow! You don’t beat around the bush. We love that. Quite simply, HeadBlade is a razor and company built upon one mission: to make shaving easier. HeadBlade, the razor and the company, has been around for over a decade. What started out as a simple razor designed for the head has evolved into a complete lineup of men’s headcare and grooming accessories.
The HeadBlade razor is based on the simple idea of making your finger the handle and using a car-like suspension for a nick-free shave. With the HeadBlade your palm and fingers stay in contact with your scalp at all times, allowing you to shave by feel (this is especially helpful on the back of your head, no mirror required).
Shaving with a HeadBlade is faster, easier, and just-plain-better than a traditional stick razor. Our newest design, the HeadBlade MOTO, is also great for face, body and leg shaving. Ta-Da!

If you are new to HeadBlade, we highly recommend the HeadBlade ATX. The ATX combines our patented car-like suspension, fingertip control and HB4 four-blade cartridge for the ultimate head shaving experience. With the ATX there’s no learning curve, so no worries if you’re switching over from a traditional razor handle. You can also use it to shave your face and body!

HeadBlade products are available at headblade.me

We ship to 62 countries around the world using EMS. Taxes and duties vary by country. You may be responsible for additional fees not included in the shipping charges. Please research the taxes, duties and fees charged by your country before placing your order. If your country is not listed, we do currently offer no shipping to that country. You may, however, request a shipping quote.

Shipping costs you can find here.

We will gladly exchange or refund your items if you are not happy. Return the item(s) in the condition received! We will not refund/exchange used razors or blades or opened creams. Send the item(s) with the original invoice, and let us know if you would like an exchange or refund. All returns must be made within two weeks (14 days) from when you received the goods. Although, we understand that predicament that is modern life, we're cool if it takes a little longer, but don't push your luck! Please note that shipping costs will be on your side. Unfortunately we are unable to refund/cover shipping costs for any returns or exchanges. Contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.

In case of returning goods and refunding the funds to a buyer who previously paid with one of the payment cards, in whole or in part, and regardless of the reason for the return, www.headblade.me is obliged to make a refund exclusively through VISA, EC / MC and Maestro method of payment, which means that the bank will make a refund funds on the seller's request on the user card account .

ORDER QUESTIONS

CARD PAYMENTS

We accept payment via Credit/Debit Cards or PayPal.

Visa, MasterCard, Maestro and American Express are all gladly accepted.

      

All Credit/Debit Cards are accepted through payment gateway, which insures that no credit card information is ever stored on our website.

When paying on our online store, you are using WSPAY - an advanced system for the safe acceptance of card payments over the Internet.

All payments will be effected in Serbian currency – dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Serbian dinar according to the current exchange rate of the Serbian National Bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

    

You can also make payment with PayPal.

All orders are shipped by plane from Serbia using EMS courier service. EMS offers the ability to track a package. Orders are generally shipped on the next business day, and delivered in 4-6 business days (excluding weekends and public holidays) depending on destination country and customs delays (see the chart). This is an estimate only, and not guaranteed. All shipments are insured against loss and damage. Please note that your order will not ship until we receive your payment.

We ship orders as quickly as possible. Contact us right away and we’ll let you know if we can change or cancel your order. Contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.

No. We will not exchange used razors or blades or opened creams. All returns must be in the condition received!

PRODUCT QUESTIONS

Blade life depends on your hair type/thickness, length, and how often you shave. The HB4 and HB6 blades should last 6-10 shaves per cartridge. Remember, these are rough estimates and your mileage will vary. To help your blades last longer, we encourage you to wash them clean and allow them to dry. We once talked to a guy who used the same cartridge for 2 months…don’t be that guy. A new blade will always give you the best shave.

Look at video on pages HB4 Refill Blades and HB6 Refill Blades

The ATX comes standard with our HB4 blade cartridge installed and ready to use. Our HB6 blades also work great on the ATX.

Shave
HeadSlick: Ultra-slick mentholated shave cream. Apply a small amount of HeadSlick shave cream to your palm. A little goes a long way…a nickel-sized amount should be enough for your whole head and face. Shave, then rinse clean. Feel the cool menthol tingle. Ahhh.

Post-Shave
ClearHead: Works great to treat and prevent ingrown hairs and razor burn. Apply a dime-sized amount of ClearHead to your hand, rub into scalp. Allow ClearHead to absorb into your skin for 1 minute. Also works great as a spot treatment for ingrown hairs & blemishes! HeadLube: Moisture lotion to keep the scalp healthy and protected. Comes in Glossy or Matte. Apply a quarter-sized amount in your hand and rub into scalp. Enjoy the quiet confidence that comes from a complete headcare routine!

If you did not find the answer to your question feel free to Contact us

 

 

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Contact Us

Agape Limited doo
Prvog Oktobra 1
26334 Veliko Srediste
Serbia

info@headblade.me
FREE shipping over 25€